Taught in Spanish, for students interested in exploring a variety of careers and are:- dual language immersion learners- Spanish language learners who completed AP Spanish - New arrivals who speak Spanish- Heritage language learners Assessment: formative & summative assessments around the various modes of communication: Interpersonal, Presentational, and InterpretiveStudent centered, with lots of time built in for independent exploration, sharing with groups, guest speakers, and site visits in preparation for a career post graduation and pathway to accomplish their goals.Linked to Career or World Language Standards and overlap with business and IT standards. Students will be meeting many different objectives in their coursework. Additionally, participation in this class may help students understand the relevance of their other course preparations and how those subjects contribute to career readiness. 

This lesson introduces students to the skills needed to handle telephone calls in a businesslike, professional manner. First, use the briefing (found in Task 1) to teach students about this concept. Then, ask students to demonstrate what they've learned and evaluate each other's performance. This briefing is a part of the Introduction to Management Course Guide. To download it, visit mbastatesconnection.mbaresearch.org and select "Course Guides" under "Curriculum and Instruction."