Standards (Wisconsin):•     B&IT or MM&E Standards•     Wisconsin CTE-Common CoreMK1.d.14.h: Demonstrate the steps  involved in the personal selling  process. MK1.e.7.h: Identify ways business  can positive customer relationshipsContent Learning Objectives:1.      TSW will list the steps of the sales process2.      TSW will develop the steps of the sales process to match a product of their choice3.      TSW choose a product to represent to a potential seller Language Demands:Identify the language function of this lesson’s central focus and the associated vocabulary, symbols and syntax or discourse.1.    Vocabulary- The steps of the sales process: introduction, questioning, presentation, etc.2.    Discourse- The oral process of building a relationship with someone and matching their needs to a product/service