Learning Domain: Selling and Customer Relations

Standard: Explain the relationship between customer service and sales.

Degree of Alignment: Not Rated (0 users)

Learning Domain: Selling and Customer Relations

Standard: Demonstrate a customer-service mindset in a sales activity.

Degree of Alignment: Not Rated (0 users)

Learning Domain: Selling and Customer Relations

Standard: List possible solutions on how to handle difficult customers.

Degree of Alignment: Not Rated (0 users)

Learning Domain: Selling and Customer Relations

Standard: Review an example customer/client complaint and provide a solution.

Degree of Alignment: Not Rated (0 users)

Learning Domain: Selling and Customer Relations

Standard: Discuss methods used to improve customer service.

Degree of Alignment: Not Rated (0 users)

Learning Domain: Selling and Customer Relations

Standard: Provide post-sales service.

Degree of Alignment: Not Rated (0 users)