Customer Service Training Video
(View Complete Item Description)This video, Tale of Two Me's, shows how to have a positive attitude and what that means for the guests of the SBE.
Material Type: Other
All resources in School-Based Enterprise (SBE)
Store Manager Application
(View Complete Item Description)School Store Manager Application via google form. It is easy to share with students so then paper applicaitons do not need to be keep tracked of by the advisory or students.
Material Type: Activity/Lab
SBE - Red Zone Handbook
(View Complete Item Description)Handbook used to introduce the school based enterprise and give the students an overview of the store and expectations of the students.
Material Type: Activity/Lab, Student Guide
Pricing in the School Store
(View Complete Item Description)Pricing project for new merchandise or merchandise that is in the school store. Is best for retail or food based enterprises.
Material Type: Activity/Lab
Secret Shopper Survey
(View Complete Item Description)Sample secret shopper survey for an SBE.
Material Type: Activity/Lab
New Product Proposal
(View Complete Item Description)Product Proposal for SBE.
Material Type: Activity/Lab
Window Display Project
(View Complete Item Description)Window Display project where sutdents creat their own window display.
Material Type: Activity/Lab
SBE Newsletter
(View Complete Item Description)SBE Newsletter sample and announcements sample. This would be used to promote sales for the SBE.
Material Type: Learning Task
12 Days of Holiday Sales Promotion
(View Complete Item Description)THis is the 12 days of Holiday sales promotion in class project. This is an example of the 12 days of Holiday Sales.
Material Type: Activity/Lab
Promotional Project
(View Complete Item Description)In this project, students must create a promotion utilizing the promotional mix. The promotion must be cohesive, fitting for the time period, and still result in profit. The Promotional Project document is given to students to outline their expectations and guidelines. By the end of this project, students should be able to develop a full promotional campaign for a company.
Material Type: Activity/Lab
Product Demonstration Video
(View Complete Item Description)Students will use video marketing to increase sales revenue in the school store by creating their own product demonstration videos.
Material Type: Activity/Lab, Assessment
Coffeeshop SBE Order Form Template
(View Complete Item Description)Template used for orders in a coffeeshop SBE.
Material Type: Learning Task
30 Second Elevator Pitch
(View Complete Item Description)What is an elevator pitch? Imagine that you are riding in an elevator from the top floor of a building to the lobby with someone that you want to convince to: hire you, buy something from you, sell something, etc. The trip will take approximately 30 seconds, so your time is limited! Your elevator pitch will be used to convince a potential customer to purchase a product from the CTC Connection store. So, pick a product and let's get started!!!
Material Type: Activity/Lab, Assessment
SBE Handbook (Bradford InfraRed)
(View Complete Item Description)Employee Handbook used for SBE.Outlines basic rules and positions for leadership staffIncludes Empolyee Integrity agreement to be signed by Student, Parent/Guardian, and Teacher
Material Type: Other
BM&IT Quality Module: Work-based Learning
(View Complete Item Description)Welcome to one of 12 Business, Marketing and Information Technology Quality Modules! The purpose of these modules is to illustrate quality examples of each of the 2018 ACTE Quality CTE Framework elements. Regardless if you are in a pre-service education program or an experienced educator, these modules will benefit your future and business & marketing program11. Work-based Learning addresses the delivery of a continuum of work-based learning involving sustained, meaningful interactions with industry or community professionals that foster in-depth, firsthand engagement with the tasks required in a given career field. Experiences may be delivered in workplaces, in the community, at educational institutions and/or virtually, as appropriate, and include a range of activities such as workplace tours, job shadowing, school-based enterprises, internships and apprenticeships.
Material Type: Module
Customer Service Training videos
(View Complete Item Description)Bradford High Schools Retail Merchandising and Managment class developed Customer Service videos to use for training future classes.
Material Type: Activity/Lab
Project-Buyer Personas
(View Complete Item Description)Student developed videos to show examples of good and bad customer service used to train School store employees.
Material Type: Activity/Lab
Black Friday assignment
(View Complete Item Description)Fun assignment for the week of Black Friday. Students research the best prices and learn a little about the history of Black Friday.
Material Type: Activity/Lab
Customer Service Scenarios
(View Complete Item Description)An assignment for students to complete a variety of customer service scenarios. I used this during distance learning in the spring and it worked well as an introduction for customer service.
Material Type: Formative Assessment, Homework/Assignment