Empathy: The Human Connection to Patient Care


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  • Postsecondary
  • Adult Education

Classroom Subjects

  • Career and Technical Education
  • Health Science


  • Empathy
  • Patient Care
  • Cultural Sensitivity
  • Personal Traits


This video demonstrates the connection between empathy and healthcare.

On the YouTube video page Cleveland Clinic writes, “Patient care is more than just healing — it’s building a connection that encompasses mind, body and soul. If you could stand in someone else’s shoes … hear what they hear. See what they see. Feel what they feel. Would you treat them differently?”

A short lesson plan with activity materials were created to supplement with this resource.


Utilize this video and lesson materials to supplement lessons around personal qualities that make healthcare professionals successful in the workplace and providing patient care. The video incorporates diversity among the individuals in the video and an array of positive and negative examples related to empathy. 

Wisconsin Common Career and Technical Core Standards (WCCTS) Alignment

  • Standard: cd4.a.10.h: Manage work roles and responsibilities to balance them with other life roles and responsibilities.
  • Standard: cd4.a.5.m: Identify positive work-qualities typically desired in each of the career cluster's pathways.

Access Rights

Free Access


  • unknown
  • Christina Patrin


  • Cleveland Clinic
  • North Central Wisconsin AHEC

Date Created


Time Required


End Users

  • Student
  • Teacher

Educational Use

  • Curriculum/Instruction


  • English

Media Type

  • Video

Required Technology

  • Internet
  • LCD Projector
  • Tablet/Computer

Resource Type

  • Formative Assessment
  • Images/Visuals
  • Lesson/Lesson Plan
  • Self Assessment

Links to resources

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